THE WHOM HOME LIMITED WARRANTY COVERS DEFECTS IN MATERIAL AND WORKMANSHIP IN ALL WHOM HOME FURNITURE, INCLUDE AND SUBJECT TO THE EXCEPTIONS BELOW.
The following are NOT covered as part of the Whom Home Limited Warranty:
- Damage resulting from neglect or abuse. Whom Home or an appointed representative will assess the item for neglect or abuse and make a determination at their own discretion.
- Damage which occurred during or arising from delivery by a third-party company.
- Damage due to Accidental damage and/or normal wear and tear from in-home use.
- Furniture that is used including but not limited to: commercial, Hospitality or institutional purposes including but not limited to home daycare, Hotels, Bars, Restaurants, Hair Salons, business and rental purposes, and property staging.
- Accessories or Custom, Sale, Clearance and furniture sold in “as-is” condition. There is no return, exchange, refund, or service for “as-is” items.
ITEMS WHICH ARE NOT COVERED OR THAT WILL VOID THE WHOM HOME LIMITED WARRANTY INCLUDE:
- Customer customization, changes, and modifications.
- Fabric damage due to chemicals, cleaning agents and fabric protection application.
- Colorfastness or dye lot variations of fabrics.
- Any Damage which is caused by neglect, abuse, misuse, improper storage, or accidents.
- Any and all conditions that may result from incorrect or inadequate maintenance, cleaning or care including but not limited to pet hair, mold, bug infestation, water damage.
- Non-residential use.
- Any use for which the products were not designed, manufactured for or intended use of.
- Settling of cushions due to normal wear and tear.
- Piling, wrinkling and seam separation due to normal wear and tear.
- Customer own modification including but not limited to reupholstery.
- Fabric fading or discoloration due to exposure to elements including but not limited to sunlight.
- Water damage.
- Natural wood grain characteristics.
The Whom Home limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State. The Whom Home limited warranty does not cover any and all implied warranties beyond the length of this limited warranty, and it does not cover any and all consequential or incidental damage. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states also do not allow the limitation or exclusion of incidental or consequential damage, so this limitation or exclusion may not apply to you as well.