people can be high maintenance, BUT OUR
Dust regularly with a soft, dry cloth.
Do not use harsh chemicals or abrasive cleaners, as they can damage the finish.
Iron or steel frames will rust if the finish is scratched or if your furniture is exposed to excessive humidity, particularly in saltwater locations.
- If your piece has removable cushions, be sure to rotate or turn them every few months.
- Vacuum your upholstery weekly using the upholstery or crevice attachments.
- Printed materials like magazines and newspapers may "bleed" onto fabric if left in contact for a prolonged period of time. Put it away!
- Be careful when spraying scented aerosols around your furniture. Avoid spraying the upholstery with any aerosols or cleaning materials.
- Avoid placing your furniture in direct sunlight. All fabric fades over time, unfortunately.
SPILLS AND SPOT CLEANING
Industry standard cleaning codes indicate the correct cleaning method based on the type of fabric. To determine the cleaning code for your upholstery, please ask your store associate or refer to your sales receipt.
STANDARD CLEANING CODES
O: SPOT CLEAN IN COLD WATER USING BIODEGRADABLE DETERGENT OR ECO-FRIENDLY SOAP; AIR DRY. ORGANIC DRY CLEANING IS ALSO RECOMMENDED.
W: SPOT CLEAN USING DISTILLED WATER AND WATER-BASED CLEANING AGENTS OR FOAM ONLY.
S: SPOT CLEAN WITH MILD, WATER-FREE CLEANING SOLVENTS ONLY. DO NOT USE WATER OR DRY CLEAN.
SW: SPOT CLEAN USING DISTILLED WATER AND WATER-BASED CLEANING AGENTS, FOAM OR MILD WATER-FREE CLEANING SOLVENTS.
O: VACUUM OR LIGHTLY BRUSH TO REMOVE OVERALL SOIL. NEVER USE WATER, FOAM OR LIQUID CLEANING AGENTS.
Note: For prewashed fabrics upholstered onto the frame, follow the S cleaning code.
.... Thanks for letting us know! Wood is a natural material, and as such is more variable in appearance than engineered alternatives. When buying wood furniture, be aware that the beautiful natural grainlines that are featured on our pieces are an element of nature that may appear differently on your piece.
We use wood stains on our pieces to bring out the richness of the grain. Our hazel and chocolate stains show a high degree of grain, while our black stain is dark enough to be nearly opaque. Your free swatch box has samples for you to enjoy and consider before making a purchase.
We match all wood pieces and stains in the factory when they are in the same order. We cannot guarantee that items in different orders will have wood stains in the exact same color because of differences in environmental conditions that affect the staining process.
Wood is a natural material susceptible to climate and the elements. Avoid placing your furniture in highly humid or dry areas, such as directly next to air vents.
Direct sunlight may slightly darken or lighten wood furniture. Use blinds or curtains to limit exposure to direct sunlight.
Dust wooden furniture or furniture parts with a dry, soft cloth. Abrasives will scratch or remove the finish.
Remove any dust or other buildup with a damp cloth. Dry immediately.
Wipe spills immediately with a soft, dry cloth.
If water is left standing, spots can occur but should lessen over time.
Always use coasters or trivets to prevent heat and water from having direct contact with wood surfaces.
Use pads on any hard objects that are placed directly on the wood, such as vases, picture frames or other items.
Certain rubbers and other materials react when in contact with wood and may remove the finish or leave stains.